10 Customer diagnosis

You know your product is great…but ever thought about checking if it answers your customers´ needs? Is your product the right one or can the customer solve his problem using something else (cheaper, faster, etc.)?

 Don´t miss our offer and get yourself a FREE 10 hour problem/solution fit analysis!


Problem = what the customer needs 

Solution  = what you offer


First let us look at customers more closely by sketching out a customer profile. Next comes defining the problem you want to solve. The next step in the process is to check where this customer is, what the current situation is and what is involved in making it a problem.

Once we have defined the real problem that you want to solve and have investigated the environment into which the solution must fit, the next stage is to analise your product.

This stage is about investigating many elements about your products. Identifying the good and bad points and other things which are relevant to each product. The goal is not to evaluate the product, but to uncover the valid good points about it that represent a totally unique advantage.

Finally, you will get a report describing how your products and services generate value to the customer.

Interested? Then fill the form below and we will get in touch with you in no time!